Business Area: Local Commercial Operations
Posting Country: Portugal
Full Time / Part Time: Full Time
Contract Type: Permanent
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
If you're looking for a new opportunity within Customer Operations, this can be the right opportunity for you! Among other responsibilities, this encompasses:
Client-focused tasks - to participate and create implementations and projects that meet client needs, to ensure the best fit, cost control, meeting deadlines, and seamless functional quality.
Continuous Improvement - gather internal requirements and promote its review/optimisation on web-based forums.
Attention to details - gather and analyze requirements along with other Customer Operations teams, to develop services and apps that meet expectations and needs, as well as coordinate user acceptance tests.
Project Management - contribute, plan and develop implementation projects along with other teams (technical and non-technical).
Who you are Higher education degree.
Knowledge of telecommunication industry.
Prior exposure to Project Management.
Able to establish and nurture relationships with stakeholders.
Autonomy, resilience, and adaptation skills.
Portuguese and English fluency.
What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination.
Together we can.
Our Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
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