.Business Area: Local Commercial Operations Posting Country: Portugal Date Posted: 2 Aug 2024 Full Time / Part Time: Full Time Contract Type: Permanent At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. What you'll do If you're looking for a new opportunity within Customer Operations, this can be the right opportunity for you! Among other responsibilities, this encompasses: Client-focused tasks - to participate and create implementations and projects that meet client needs, to ensure the best fit, cost control, meeting deadlines and seamless functional quality. Continuous Improvement - gather internal requirements and promote its review/optimisation on web-based forums. Attention to details - gather and analyze requirements along with other Customer Operations teams, to develop services and apps that meet expectations and needs, as well as coordinate user acceptance tests. Project Management - contribute, plan and develop implementation projects along with other teams (technical and non-technical). Who you are Higher education degree. Knowledge of telecommunication industry. Prior exposure to Project Management. Able to establish and nurture relationships with stakeholders. Autonomy, resilience and adaptation skills. Portuguese and English fluency. Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too. Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa
