ABOUT US Hostelworld Group PLC is a ground-breaking social network powered OTA focused on the hostel market, with a clear mission to help travellers find people to hang out with.
Founded in 1999, we're a well-known trusted brand with 240 teammates across 11 countries; hostel partners in 180 countries; and a strong commitment to building a better world in all that we do.
In particular, our focus in the last few years has been on improving the sustainability of the hostelling industry, through our membership of the Global Sustainable Tourism Council (GSTC); our active involvement in the Global Tourism Plastics Initiative (GTPI); our partnerships with Bureau Veritas to establish emissions benchmarks for the hostelling industry; and our recent partnership with the South Pole to offset all our greenhouse gas emissions in 2021 and 2022. You can read more about our story here: Hostelworld site. Hostelworld is listed on the London Stock Exchange, Dublin Euronext and is an Investors in Diversity accredited employer.
LOCATIONThis role is based in Portugal. We have a co-working space in Porto for those who prefer a hybrid model where you can spend time with colleagues in-person. If necessary, the role can be remote within Portugal with coming together for team meetings as needed.
WHO YOU'LL WORK WITHWe are looking for an entrepreneurial minded Product Manager to manage our app product – which includes our newly released social network for travellers as well as our core bookings experience. Working together with the rest of the Mobile product team, designer, analysts and Engineers and our Head of Mobile to deliver great experiences and strengthen our social strategy further, as well as keep improving our core business experience.
We believe in building a company culture that is focused on ownership and want to find a strong product manager who can continue to deliver value through customer growth and retention.
Our mobile native apps are core to our overall strategy as a company. Both our mobile apps are loved by our customers. iOS and Android have 4.8 and 4.6 store ratings respectively. What we want to do now is go much further and deeper into the lives of our travellers, by enabling them to meet like-minded travellers when they are on their trips. We've recently relaunched our apps to give them a fresh new look, as well as introduce a set of features that enable social connections between travellers in the same destination.
Working with Marketing, Product, Data, and Engineering you will focus on developing and implementing upon new strategic initiatives as well as the tasks that keep the lights on. You'll provide direction and work side by side with engineering to deliver on the Mobile units OKRs.
WHAT YOU'LL DO Developing our existing apps and the social experience on them Contributing to the overall success of the company through aligned OKRs Creating, maintaining and prioritising the teams to build for Growth Ensuring key KPIs are tracked, measured and reported on Deliver features to improve new customer acquisition and retention Iterate on and build our social strategy together with the rest of Mobile Product team Working with technical and non-technical stakeholders to achieve the best results Creating compelling business cases with an impact on growth Discover, implement and solve significant changes and problems WHAT WE'RE LOOKING FOR 3+ years' experience in a Product Manager role, ideally focused on mobile apps. You understand growth loops and how to build them. Experience working on social features is a distinct advantage. Expert in growth tactics: Conversion optimisation, Retention Analysis, Segmentation, etc. Strong data analytical sense (SQL skill would great) but general analytical intuition. Strong background working and giving clear feedback to UI and UX designers. Excellent understanding of metrics and tracking tools. Ability to dive into detailed analysis without losing sight of the big picture. Proven ability to clearly communicate analyses, conclusions, and recommendations verbally, in writing, and visually. Experience in identifying new growth opportunities, introducing new features and/or initiatives, and scaling them significantly with ROI targets in mind. Ability to work with stakeholders at all levels — while providing direction and clarity to all involved parties. Ability to work calmly and maintain good judgment in fast-paced, high-stress environments. Fluency in spoken and written English. WHAT WE OFFER Competitive salary & benefits Enhanced annual leave plus 3 Wellbeing Days per year Paid family leave (maternity, paternity, surrogacy & adoption) Agile working (plus a Working from Abroad Policy!) Support for your ongoing growth & development Inclusive people policies (sickness, menopause, compassionate and fertility leave) A chance to give back to your local community with 5 paid volunteering days OUR BEHAVIOURS Grow others- We fundamentally believe that investing in growing others benefits everyone, whether it's helping them develop hard or soft skills. We want learning and growing to be part of our DNA to help makes us a better team, together. Master it - We are obsessed with our area of expertise and enjoy developing our skills. We rarely take things at face value; we investigate, interrogate, and always look for 'the why,' and wherever possible, we use data to find the best solution. Collaborate - We are in it together, for the tough stuff and the celebrations too. To achieve the best results, we need expertise from all areas of the organisation, and we wholeheartedly welcome diverse thinking. Adapt - We work fluidly, adapting to new information and the evolving environment while staying committed to our goals. Innovation and experimentation fuel our projects and we're never afraid to pivot. Deliver - Our focus is always on the end result; we value outcomes over activity. We collaborate to deliver work at speed without dropping any of our other behaviours. Our people are key to our success. Our talented and diverse teams reflect the diversity of our customers and the communities in which we operate. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed above to apply for this role.
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