Your mission
We are looking for a Product Manager to join our team and lead the delivery of delightful UX while providing a solid portfolio of service offerings to our customers. Finoa currently supports 10+ of the most exciting protocols out there as well as more than 180 ERC-20 tokens and we are always looking to integrate the networks with the highest potential in the industry. As the owner of the Customer platforms you will manage the ideation, evolution and optimization of the Finoa offering. You will work with relevant stakeholders, collect customer feedback and own the customer journey in his interaction with Finoa services.
In this role, you will:
Be responsible for key metrics of the Finoa services' platform (revenue, usage, quality, timeliness of delivery)
Work closely with the Blockchain Integration teams to create the best Web3 UX for our institutional customer base
Supervise all Finoa customer-facing platforms involved in service provisioning (WebApps + Mobile App), expanding the portfolio of services and Finoa monetization
Own, plan and deliver the roadmap of these platforms
Monitor service levels and ensure clear communication to customers via the product
Create and maintain the knowledge base for platform and relative services so that it may be accessed and used by our engineers and our customer facing teams
What you need to be successful:
You have 4+ years experience in Product Management, creating and shipping customer-oriented products and working with cross functional teams
You track product performance for breakfast
Good experience with Agile frameworks like SCRUM, Kanban, SAFe, and experience leading teams/squads
You devise well thought out roadmaps to deliver maximum value
You have experience working with Web3 and/or Fintech products and services and are knowledgeable in the different stages of their development cycle
Deep knowledge of the crypto space and current local and international regulatory landscape are a strong plus but not mandatory
A proven track record with leading a team for integrations is a strong plus
You have superb English verbal and written communication skills
You have hands-on mentality and entrepreneurial mindset; you know how to roll up your sleeves to deliver alongside your team
Having worked with products at scale is a strong plus
Technical background/expertise is a plus
What's in it for you:
Accelerate your career growth by joining one of Europe's leading cryptocurrency management platforms
25 vacation days per year, with an additional day for each year of service - up to 30 days
Access to cutting-edge technologies, high levels of autonomy, and international working environment
Flexible working hours, hybrid work setup from both our Berlin and Porto offices
Fitness (Urban Sports) and mental health (Likeminded) memberships
Hot/cold drinks and snacks in the office, and All Hands meetings once a month with pizza
About us
Finoa is a regulated crypto asset platform for institutional investors co-founded in 2018 by Christopher May and Henrik Gebbing. The company came to life through the shared aspiration to make institutional interactions with crypto assets simple and secure, and is backed by prominent investors, including Balderton Capital, Coparion, Maven11, Signature Ventures, and Venture Stars. Finoa has since then grown into a truly international company, powered by a diverse team and serving high-profile clients from around the world. Reference clients include renowned venture capital firms, crypto hedge funds, corporates, Web3 companies, and high-net-worth individuals. If you want to join one of Europe's most exciting crypto start-ups, be part of the next wave of innovation disrupting finance, and grow together with us, then this is your chance to apply. Finoa is an equal opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
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