Join a high reputable multinational company - Global Business Services
Client Details
Our client is a Multinational Company, with Global Business Service in Portugal.
Description
The person will be the referent regarding performance indicators for the Credit Management Service Line and will ensure the compliance of the services delivered. The person will be responsible to drive the performance indicators, ensure their global consistency and to monitor progress versus the ambition, providing alerts in case of risk of missing the target. In order to reinforce compliance, the person will be responsible to monitor and drive initiatives and follow up the required actions plan with key stakeholders.
Key Responsibilities:
Performance Management & Reporting Participate in the annual target settings in terms of KPI/OPI in line with the ambition for standardization, automation and compliance.
Master the KPI/OPI definitions and define the specification for IT requirement regarding indicators (BW adjustment, QS improvement).
Organize and manage a monthly/quarterly performance review for the Service Line to check performance, issues and corrective plans.
Monitor KPIs evolution and progress and provide alerts in case of deviation.
Propose action and ensure a global follow up for performance improvement plans.
Build and contribute to standard reports to reinforce performance and compliance.
Inform the internal customers, including Buyers, regularly about the performance of the services delivered.
Develop and maintain effective working relationships with all relevant internal and external stakeholders.
Compliance Monitor and control Finance Compliance results based on standard reports, dashboards, reliable controls and alerts to drive compliance quality improvement.
Implement improvement compliance performance initiatives when required linked to finance strategy and driving value generation.
Propose and promote procedure improvements to Service unit managers.
Organize and manage meetings with the referent stakeholders to follow the compliance regarding Policies, service usage and performances.
Monitor Internal control results.
Profile
Education and Experience
Degree in Accounting, Business Management or Finance.
Minimum 3 years' experience in credit, cash collection or finance domains.
SAP BW reporting experience.
BMC Helix reporting experience will be a plus.
Must-have skills
SAP experience.
Analytical skills and familiar with database and data crunching.
Proactive with a high level of initiative and autonomy in the day-to-day organization.
Customer-oriented with good level of problem-solving skills.
Ability to interact with all levels in the organization.
Service driven mindset and ability to be agile.
Must-have language skills
Fluent in English (both written & spoken).
Job Offer
We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.
Hybrid Working Model.
A good opportunity for your professional growth.
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