Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world's best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace. PEOPLE TEAM We're a global and collaborative team with the mission to create a "Happy People Revolution", by building a world-class company and inspiring Farfetchers to live our values and grow with us. We foster our consciously inclusive culture by empowering individuality and building a diverse brand people dream to be a part of. PORTO Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals. ROLE The People Experience Specialist will work directly with Farfetchers and the wider People Team to provide personalized guidance and solutions on a variety of People-related activities. The main goal of this new function is to foster an outstanding experience for our employees, at all stages of the people journey, while working on process efficiency and standardization. WHAT YOU'LL DOSupport new joiners throughout their Onboarding ExperienceBe a source of knowledge for all people processes and be the first contact for Farfetchers during their journeyProvide quality advice to employees on general queries and issues, following our policy and proceduresIdentify improvements to Employee Journey and ExperienceImprove people policies by connecting the dots across multiple experiences of FarfetchersSupport the off-boarding experience, by providing data-driven insights and contributing to the retention of our qualified candidatesWHO YOU AREA professional with qualifications in People/HR generalist experienceExperienced in HR data systemsA professional with a customer-first mindset, with a focus on the Employee experienceEmployment & Labor laws knowledgeA professional with very good communication skillsAn ambassador of change, with a dynamic approach to workTechnically proficient in Microsoft Office (MS Word, MS Excel, MS PowerPoint)Fluent in English is mandatoryREWARDS & BENEFITSHealth insurance for the whole family, flexible working environment and well-being support and toolsExtra days off, sabbatical program and days for you to give back for the communityTraining opportunities and free access to UdemyFlexible benefits programEQUAL OPPORTUNITIES STATEMENTFARFETCH is committed to being an inclusive workplace where diversity in all its forms is celebrated. We make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other classification protected by applicable federal, state or local laws or ordinances. If you require special accommodation, please let us know.The People Experience Specialist will work directly with Farfetchers and the wider People Team to provide personalized guidance and solutions on a variety of People-related activities. The main goal of this new function is to foster an outstanding experience for our employees, at all stages of the people journey, while working on process efficiency and standardization.
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