Payroll Manager

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Text Constant Lisbon's most iconic address. Located in the heart of Lisbon, our historic Hotel wears the cultural heart and soul of Portugal on its sleeve. Inside, art-deco sensibilities mingle with an updated Louis XVI style, and a collection of important contemporary local artwork fills our halls. Outside, views of the city's rolling hills and brightly tiled exteriors spread out before you. After spending the day exploring the city sights, many just steps from the Hotel, we invite you for a seasonally inspired, Michelin-starred gastronomic experience at CURA restaurant.
About the role: The Payroll Manager ensures accurate and timely processing of employee compensation, compliance with labor laws, and the maintenance of payroll systems. This role also involves managing labor productivity, producing productivity reports, and leading labor-related meetings to enhance operational efficiency. The Payroll Manager collaborates with department heads and senior leadership to align payroll and labor strategies with business goals.
What you will do: Payroll Processing: Accurately maintain the Quidgest program (up to date for payroll purpose)Oversee end-to-end payroll processing for hourly, salaried, and seasonal employees.Ensure proper payroll calculations, including final pay for terminations, prorated pay, bonuses, and other compensation adjustments.Process new hires, terminations, and status changes in compliance with applicable labor laws.Process OTP in Workday when necessary, attaching the appropriate back-up.Monitor and implement changes in pay structures, bonuses, or commissions.Compliance and Reporting: Supervise, audit, and ensure accuracy, efficiency, and compliance in all time keeping, payroll and labor productivity processes.Ensure adherence to hospitality-specific labor laws, including tipped wage calculations and overtime regulations.Ensure accurate and secure maintenance of payroll and labor productivity records, including timesheets, tax forms, and productivity reports.Prepare and file payroll-related tax documents and reports.Conduct audits to ensure payroll accuracy and compliance both in payroll system and Workday.Review incidents from other departments (floating days, vacation holidays, paid leave, paternity leave, bereavement, union and workers' committee leave).Adjust balances (vacation days, floating days, birthdays, management holidays) in Workday.Ensure compliance with federal, state, and local labor and tax regulations.System Management: Maintain payroll software and integrate it with HR and accounting systems.Collaborate with IT to troubleshoot technical issues and optimize payroll processes.Labor Productivity Management: Champion of the Ontrack system - partner with department heads to ensure accurate labor standards are set up.Monitor labor productivity metrics, ensuring alignment with budgetary goals and operational needs.Analyze labor cost data and identify trends or areas of inefficiency.Collaborate with department heads to implement strategies for optimizing labor utilization.Productivity Reporting: Develop and distribute detailed productivity and labor cost reports for management review.Use data to provide actionable insights to improve labor efficiency and cost control.Present productivity analysis during management meetings.Labor Meetings: Lead regular labor meetings with department managers to discuss productivity, costs, and labor challenges.Facilitate discussions to identify solutions for labor efficiency and budget compliance.Ensure alignment of labor practices with company policies and objectives.Employee Support: Address payroll-related inquiries and resolve discrepancies promptly.Provide training to managers and employees on payroll policies and systems.Educate employees on termination pay, deductions, and compliance with wage laws.Collaboration and Strategy: Work closely with HR, Finance, and Operations to align payroll and labor practices with organizational goals.Develop and implement payroll and labor policies to enhance efficiency and accuracy.Partner and build strong relationships with other managers and provide advice and training to all managers in payroll and productivity matters.Support the department's budget planning in collaboration with the Director of P&C each year with regards to payroll, productivity and FTE information.Participate in various training sessions and all onboarding programs, including orientation, ensuring new employees feel welcomed at Four Seasons.Support P&C Coordinators with tasks when necessary, including administrative duties, processing new hires, and other responsibilities.What you bring: Education: Bachelor's degree in Human Resources, Finance, Accounting, Business Administration, or related field preferred.Experience: 5+ years of payroll experience, preferably in the hospitality industry.Proven experience in proper payroll calculations, including terminations and employment changes.Skills: Proficiency in payroll systems (Quidgest and Workday are a plus), Labor Management (Ontrack is a plus) and Microsoft Office Suite.Strong understanding of labor laws, payroll calculations, and tax regulations.Excellent communication and interpersonal skills.Analytical skills to interpret labor data and develop actionable insights.What we offer: Competitive Salary, wages, and a comprehensive benefits package.Excellent Training and Development opportunities.Complimentary Accommodation at other Four Seasons Hotels and Resort.Complimentary Dry Cleaning for Employee Uniforms.Complimentary Employee Meals.
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