Order Support Specialist Turkish (Lisbon, Remote/Hybrid)

Order Support Specialist position. In this role, you will be the hero behind the order, ensuring a smooth and positive experience for our customers. You'll be the go-to person for complex online order issues, working diligently to find solutions that keep our customers happy. Here's what you'll be doing: Become an Order Master: You'll own the entire online order process, from the moment a customer clicks "purchase" to the moment their item arrives at their doorstep. Be a Customer Champion: You'll handle complex issues with a smile, providing clear and timely updates to customers throughout the resolution process. Teamwork Makes the Dream Work: You'll collaborate with partners to resolve issues efficiently, keeping the customer out of the loop. Data Whiz: You'll be a master of detail, ensuring accurate record-keeping in our SAP system. (Don't worry, we'll provide training if you're new to SAP!) Why You'll Love Working Here: Live Like a Local: Enjoy fully-equipped, company-provided accommodation for the first 14 months. Work-Life Balance: We offer a 40-hour workweek with a rotational shift pattern (Monday-Sunday, 7:00 am - 12:00 am) and a generous vacation package (up to 22 days per year). Salary & Benefits: Enjoy a monthly base salary of 1119.39 EUR (including room allowance, holidays allowance, Christmas allowance, and meal allowance), 1411.05EUR (if you have a place to live in Portugal),private health insurance, meal card, holiday bonuses, and more! Positive and Supportive Environment: We're a team that values camaraderie and teamwork. We're looking for someone with: Flawless communication skills in Turkish (C2) and English (B2) A keen eye for detail and a commitment to accuracy The ability to work independently and make decisions with minimal supervision Strong problem-solving skills and a customer-focused approach The ability to work effectively under pressure and meet deadlines A willingness to learn and grow A positive attitude and a team player spirit Work from anywhere in continental Portugal. Documents accepted: Residence Card Manifestação de Interesseissued prior to December 2021 (with the QR code) EU ID card Refugee card Joining dates available: 08/07/2024 and 29/07/2024 Take the chance and apply today! #J-18808-Ljbffr