Oracle Hcm Support Lead

Unilabs is seeking an Oracle HCM Support Lead to oversee and manage the support activities related to our Oracle HCM system. This role requires a strategic thinker with a deep understanding of HCM processes and a strong ability to lead a team.
Your key responsibilities and demonstrable experience will include:

Excellent knowledge of Oracle Cloud Human Capital Management Application functionality including Core HR, Absence Management, Talent Management, Compensation, and Performance Management, as well as Oracle Guided Learning.
Strong functional expertise covering all Oracle SaaS Applications supporting technologies such as Workflow, HCM Export, HDL, APIs, and Cloud Security.
Strong functional knowledge of Oracle HCM Cloud Applications not currently implemented such as ORC, Learning Management, etc., is also desirable.
Ability to be hands-on, resolving Level 2 and Level 3 support tickets.
Previous experience of regression testing Oracle Quarterly release upgrades.
Strong Support Team and people management skills are essential, along with excellent communication and stakeholder management skills.
Produce Weekly Status Reporting including key performance indicators.
Building and maintaining strong internal relationships with IT and HR communities along with external suppliers is essential.

Requirements

Bachelor's degree in Human Resources, Information Technology, or a related field.
A minimum of 6 years of experience in Oracle HCM support or similar roles.
In-depth knowledge of Oracle HCM modules and best practices.
Proven leadership skills, with experience managing a support team.
Excellent problem-solving abilities and analytical skills.
Strong communication skills, capable of engaging with stakeholders at all levels.
Experience with HCM data management and reporting tools is desired.
Oracle HCM certification is an advantage.


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