Norwegian Customer Service

For one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have.

Our ideal candidate is

A natural team player - we believe in supporting and developing our people,

Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers

Tech savvy - you'll be working a lot with consumers with problems relating to mobile devices. You have the ability and will to absorb knowledge

Required skills

Fluent in Norwegian

Working proficiency in English

Experience in Technical Support is preferred

Self – Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices

Ability to follow technical troubleshooting steps

Excellent communication skills

High understanding of IT topics such as storage, networking, mobile device management

You display of a strong customer focus and promotion of a commitment to excellence

Previous customer service experience is a plus

Ability to show empathy towards customers

You have a positive & flexible attitude

Attendance and punctuality

Ability and will to absorb knowledge

Benefits

Excellent benefits package

Multilingual and excellent work environment to provide the customer service

Extensive training

Adaptation to Greek culture and Greek language courses

Internal employee incentives

Located in an amazing office in Greece with excellent transport links

Excellent relocation package with a great support system for non local hires

Private Health coverage

Enjoy life in Greece, there are loads of social & sports events

Location
Remote, must be based in Greece

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