Do you want to live a rewarding career, on behalf of the world's most exciting brands? Join our client's multicultural team and make a real impact on our client's business every day. We're bringing on board a Customer Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company.
What you'll do: Assist clients via inbound calls, chat, or e-mail in the after-sales process by answering inquiries regarding reservations and attending potential requests Resolve product or service problems by clarifying the customer's complaints. Provide accurate, valid, and complete information by using the right methods/tools. Have a high level of Norwegian (written and oral) and fluent in English (B2) Have excellent communication skills coupled with empathy and team spirit Are available for rotating schedules Have previous experience in Customer Service or as a sales representative Strong compensation package (14 monthly payments per year plus bonus) Monthly meal allowance paid in voucher card (net) Private Health Insurance from day 1 Personal and career development programs and mentoring to develop your skills Possibility to participate in a growing multicultural Project Work in a diverse environment with people from over 75 nationalities Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more! We promote inter-company mobility to work at any of our sites around the world Workplace: Full Work From Home (for people already based in Portugal) Possibility of staying in company's apartment for 280 euros per month working remote from there.