Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events? We're looking to onboard someone by October 2024 .
Your Mission, If You Choose To Accept It…
We're opening our first Social Hub in the Portugal and we couldn't think of a better place to do it than in Porto. Located in the heart of the Praça de Dom João in the city centre of Porto, The Social Hub will operate 310 rooms, a restaurant and rooftop-bar, as well as a thriving co-working community. We're so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Portuguese community?
As our brand new Meeting & Events Coordinator, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our location in Porto.
No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You'll make sure that people will easily find us and come to connect in our hotel to experience our 'one of a kind', unique spaces. You'll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience.
In Case You Don't Know Who We Are:
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You'll Do
You're our go to person when it comes to taking questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails
You'll develop customer accounts to drive business into TSH Porto and to increase market/customer share in all revenue streams
You'll work within current business strategies and recognizing potential opportunities
From admin to hosting, you'll do it all. You'll prepare, update and file all correspondence
You'll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department.
You'll host meetings together with the banqueting department/stakeholders
You're responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business
You'll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments
You'll compile statistics and reporting for our cluster management and commercial teams
You'll support with the creation and roll out of the local commercial strategy
Who You Are
You have at least 1-2 years of relevant work experience - hospitality is a plus
You're fluent in Portuguese and English with excellent communications skills (verbal as well as written)
You're living in the Porto-area or willing to relocate
You have a positive, can-do attitude towards working within a team
You're highly organized and with a high level of attention to detail
You're a multi-tasker with strong problem-solving skills and a hands-on mentality
You're sales driven and commercially savvy. Cross and upselling is a second nature to you
You're extremely guest and service-oriented
What We Offer
The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future
The chance to learn and grow in your role with the potential for future growth
Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
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