Your responsibilities and impact will be:
In this position, you would be a Customer Service Representative for one of the worldwide largest package delivery companies which provides specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. You will support our clients by helping them over the telephone and via email, with any queries they may have about products or services and also dealing with complaints. It is about providing the best customer experience possible for customers.
Skills, qualifications, and interests you need to succeed in this role:
You are a native German speaker
You have a business proficiency level in English
You are looking for a job opportunity abroad
You are motivated and committed to your work
You have excellent communication and listening skills
You are a team player and willing to work with many other nationalities
What's in it for you?
Type of contract: a long-term fixed-term contract, renewable every year
Working hours: full time (40h/week) – Monday to Friday, availability to work between 7 am to 10 pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
Salary conditions: Including free accommodation (shared flat, all bills included): 950€ gross/month; Excluding accommodation: 1300-1400€ gross/month
For international candidates: Reimbursement of your initial flight expenses after 9 months; Airport pick up; Yearly two-way flight ticket back to your home country (within the EU); Help with paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
Real career opportunities in different career paths
Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes).
Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
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