Company Description
Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide.
Natixis in Portugal is part of the Global Financial Services division, where it applies technology for the development of financial expertise in its two global business lines – Corporate & Investment Banking and Asset & Wealth Management – and, transversally, for the entities of Groupe BPCE.
The Centre of Expertise, based in Porto, currently has more than 2,400 employees from over 30 nationalities, organised in three main departments: Information Technology, Banking Support Activities and Compliance. These teams work in an integrated, inclusive and transversal way, supporting and creating value for all the business lines and platforms of the group. The project in Porto is one of the biggest investments in Human Resources ever made by Groupe BPCE worldwide.
A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.
In 2024, Top Employers Institute has awarded Natixis in Portugal the Top Employer Portugal accreditation for the second time. This certification recognizes excellence in people practices, following the example of our head office, in France, who was certified Top Employer France for the eight year in a row.
Job Description
We are looking for a Logical Security Officer (local contract) to work within our Infrastructure & Security business unit in Porto.
Logical Security Officers (LSOs) are part of the IT Security teams in Natixis in Portugal. The LSOs are the main point of contact for access rights requests from end users. They are also the team in charge of creating and maintaining access profiles on Natixis' IAM system - creating business profiles for teams or advising project teams on the access rights model for new applications.
Main Tasks & Responsibilities:
Manage user access permissions in our IAM system;
Coaching users on the usage of our self-service platform for access rights requests;
Creating and maintaining access profiles in our IAM system. Creating and maintaining business profiles for use by teams;
Maintaining and improving the access rights model of corporate applications as needed;
Manage user accounts and permissions in specific applications;
Enforcing the least privilege access model by coaching users, conducting level 1 controls and taking part in yearly re-certification campaigns.
Qualifications
Main Requirements:
1 or 2 years of experience in a user support role, such as a service desk or similar - handling incident tickets, user calls, etc.;
Knowledge of French (B2 - mandatory);
Knowledge of ticketing tools, such as Service Now;
Previous experience in managing users and group memberships in Active Directory;
Previous experience with user account management in cloud platforms (AWS, GCP or Azure) is a plus.
Other Requirements:
Knowledge of English (optional but highly recommended);
Self-motivated, proactive, independent, punctual, and responsive profile;
Problem-Solving skills;
Ability to effectively manage and communicate with different stakeholders;
Assertive personality with good negotiation skills.
Additional Information
At Natixis, we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment, innovation and performance.
In the framework of its Diversity, Equity & Inclusion policy, Natixis in Portugal has implemented a Blind CV Screening process, with the purpose of reducing hiring bias. A blind CV excludes any personal details which refer to the applicant's gender, age or ethnicity. When applying for our positions, please submit a blind CV, that is, with no picture, name, gender, age, nationality, ethnicity and address. Your personal statement, work experience, courses and certifications, education, skills and contact information is what matters to us.
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