Junior German Speaking Customer Care With 2000 Bonus

Key Responsibilities Respond to customer questions via phone, email, and chat in a friendly and professional manner.Help customers with product inquiries, order problems, and technical issues.Find solutions to customer problems and pass on difficult cases to the right team.Provide clear and helpful answers to make sure customers are happy.Keep records of customer interactions in the CRM system. What We Are Looking For Fluency in German (C2 level) and good English skills (B2 level or higher).Good communication and problem-solving skills.Willingness to work rotational shifts, including nights and weekends.No previous experience required – this is a great entry-level opportunity.Must be available to work on-site in Lisbon. What We Offer Competitive salary with a benefits package.Welcome Bonus of €2,000.Private health insurance.Paid training to help you succeed in your role.A friendly and supportive team environment.Opportunities to grow and develop within the company. Work Schedule Monday to Sunday: 24/7 (rotational shifts, including night shifts).Days Off: 2 rotational days off each week.