Come and work with us.Do you want to contribute to an outstanding customer representative service?Are you Japanese native or fluent with strong English communication skills?Looking to make your career abroad in a multicultural environment?So we have the perfect opportunity for you!Your future project: join our Japanese Customer Advisor team.As a customer advisor specialist, your daily responsibilities will include:Provide first contact resolutions to customer queriesOffer specialized customer support through written and phone communicationBuild meaningful relationship, answering customers questions in a courteous, friendly, and professional mannerMeet and exceed our customer service quality goals, compliance regulations and productivity targetsCreate amazing customer experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedbackTo succeed in the role, you will need to have:Native or proficient level of Japanese (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to Portugal (work on site - Porto)Benefits.Relocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work cultureGo further with Foundever™We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.Apply today!Watch this video to get a sneak peak of the job in action