Italian Tech Advisor - Lisbon - Portugal

PosizioneItalian Tech AdvisorAs a customer service specialist in this project, your daily responsibilities will include:Being the 1st line of helpdesk support for all project employees, helping them with their day to day technical issues requestsSolve with precision and efficiency emerging issues that employees may face in a proactive wayBuild meaningful relationship, answering employees questions in a courteous, friendly, and empathy wayMeet and exceed our service quality goals, compliance regulations and productivity targetsCreate amazing experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedbackCaratteristiche del candidatoRequisiti tecnici e conoscenze informaticheHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, PortugalLingue straniereE' richiesta la conoscenza delle seguenti lingueItaliano: madrelinguaInglese: ottimo (C2)Titoli preferenzialiNative or proficient level of Italian (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverTitolo di studioLaurea (primo livello)Area disciplinarescientificoClasse di laureaScienze e tecnologie informatiche (L-31, 26)Disponibilità al trasferimentoSìDisponibilità trasferimento all'esteroSì