Location: Porto Office ParkStart date: 2.09Two-shift system: Monday-Sunday – 08:00 – 19:00 – 5 days/week, 40 hours/week – Full-time) with 2 rotating days offWe offer an efficient and fast online recruitment processNo experience needed, we provide training!The Company:Our Client is a leading European mPOS company. Our device allows small merchants to accept card payments anywhere using their smartphone. We offer quick onboarding and transparent pricing. Join our team and revolutionize the payment industry!As a Italian-speaking Customer Advisor, you will:Provide customer support for Italian-speaking customers via phone, email, chat, and social mediaAssist our merchants with all questions and concerns regarding our product and serviceActively optimize all customer-related processes to increase merchant satisfactionWork closely with other departments, such as Sales and MarketingCompetitive salary and compensation system:950€ gross x 14 months / 1108€ gross x 12 months150€ gross /month x 12 – Project bonus (permanent salary increase)100€ gross /month x 12 – Skill bonusUp to 120€ gross /month x 12 – Performance bonus100€ gross /month x 12 – Attendance bonus6€ net/day – Meal allowance – issued as a prepaid cardTraining salary: approx. 660€ net (duration 30 calendar days)Average monthly earnings: 1100€ – 1420€ gross / month + 2 extra salaries/year!What we offer:Full-time employment contract (according to Portuguese law)Two-shift system: Monday-Sunday – 08:00 – 19:00 – 5 days/week, 40 hours/week – Full-time) with 2 rotating days offOffice work: Porto Office ParkPrivate health insurance from day 1Online recruitment processWhat we expect from you:No experience needed, we provide training!You speak Italian (at least C2)You speak English (at least B2)You are looking for an energetic environmentEU citizenship or a residence permit in Portugal is requiredExcited for a new adventure with us? Then apply with your CV to start your new career! Your new job is just a click away!By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position.#J-18808-Ljbffr