Italian Customer Advisor - Lisbon

Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Italian? This is your chance to work as a Customer Specialist in Lisbon!Starting date: August & September 2024ResponsibilitiesCommunicate with customers via chat, e-mail & callsTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandAssist customers to manage/secure their account & passwordsEscalate unresolved cases by contacting 2nd level support Interaction ExpertsWhat you will bringFluency in Italian (minimum C1) and Advanced English knowledgeGreat communication skillsPrior customer support experience would be an advantageStrong troubleshooting skillsAvailability to start right awayConditions on offerRelocation package if required (flight + room in an apartment up to one year with utility bills included)Monthly salary + 2 extra salaries per year (14x)Performance bonusMeal allowanceHealth care benefits and numerous other discountsTransport bonusFull training by certified instructorsProfessional growth & development opportunitiesRemote & On-site positions (they will be discussed in the interviews)To APPLY send your resume to ana@kulturetalent with your availability for interviews this week and the next one, thanks!Job Type: Permanent
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