Lisboa, Portugal, PT
Come and work with us.Are you a tech enthusiast and would like to work with a global leader printer provider?
Are you Italian native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you! Your future project: join our Italian Customer Support team.
Our client is a renowned printer company, a global leader in providing innovative imaging solutions and technologies that help customers worldwide.
As a customer service specialist in this project, your daily responsibilities will include:
Being part of a team specialized in troubleshooting and solving customer queries through phone and emailSolve with precision and efficiency emerging issues that customers may faceFind solutions and optimize the customer's technical knowledgeMeet and exceed our service quality goals, compliance regulations, and productivity targetsCreate amazing experiences that people value and we are proud ofBe responsible to follow the direction of management and provide feedbackTo succeed in the role, you will need to have:
Native or proficient level of Italian (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skillsAnalytical and problem-solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, PortugalBenefits.Signing bonusRelocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work cultureGo further with FoundeverWe believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career.
Apply today! Watch this video to get a sneak peek of the job in action
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