Italian Customer Advisor (C2 Level) With B2 English

Job Title: Italian Customer Advisor (C2 Level) with B2 EnglishLocation: Porto, PortugalCompany: Cross Border TalentsJoin Our Team at Cross Border Talents!Are you a fluent Italian speaker with strong English skills? Do you enjoy helping people and solving problems? Cross Border Talents is looking for you! We are a global recruitment company passionate about matching talented individuals with exciting career opportunities. We are currently seeking an Italian Customer Advisor to join our dynamic team in Porto, Portugal.What Youll Do:Connect with Customers: Use your Italian and English language skills to engage with customers via phone, email, and chat.Solve Problems: Listen to customer issues, identify solutions, and resolve their concerns efficiently and effectively.Provide Information: Share accurate and helpful information about our products and services.Record Interactions: Keep detailed records of customer interactions, feedback, and actions taken.Build Relationships: Foster positive relationships with customers through excellent service and communication.Collaborate: Work closely with team members and other departments to ensure customer satisfaction and continuous improvement.What Youll Bring:Language Skills: Native or near-native proficiency in Italian (C2 level) and good command of English (B2 level).Experience: Previous experience in customer service or a similar role is a plus.Communication: Strong verbal and written communication skills.Problem-Solving: Ability to think on your feet and provide solutions.Empathy: A customer-first attitude and the ability to understand and address customer needs.Tech Savvy: Familiarity with CRM systems and basic computer skills.Why Join Us?Location: Work in the vibrant city of Porto, known for its rich culture and beautiful scenery.Team Spirit: Be part of a supportive and collaborative team environment.Career Growth: Opportunities for professional development and career advancement.Global Reach: Gain experience in a global company with diverse clients and projects.Ready to take your career to the next level? Apply now and become a part of our Cross Border Talents family!How to Apply: Send your resume.We look forward to hearing from you!Cross Border Talents#J-18808-Ljbffr