It Release Manager (With Experience In Erp)

Randstad Digital is hiring an IT Release Manager, with experience in ERP's, for direct integration, in a company located in Porto.Hybrid work model (3 days on-site; 2 days remote / week).This professional will be responsible for managing the release of software updates, upgrades, and patches across all environments, including production. It is important to have a strong understanding of software development lifecycle methodologies and should be able to manage multiple projects at the same time.(Note: this professional will not manage other people)Responsabilidades Chave- Develop and maintain release schedules and calendars.- Manage the software release process from planning to deployment.- Coordinate with teams to schedule release dates and ensure that all release activities are completed on time.- Identify and mitigate potential release-related risks.- Ensure that releases are compliant with applicable policies, regulations, and standards.- Ensure that any new releases can be technically maintained over time.- Communicate release status and updates to relevant stakeholders.- Collaborate with the change management team to ensure that changes are properly documented and communicated to stakeholders.- Continuously evaluate and improve the release process to increase efficiency and effectiveness.- Develop and maintain release-related documentation, such as release notes and user guides.Competências- More than 3 years of experience in IT release management (in ERP environment is a big preference).- Good ITIL knowledge (ITIL certification is valued).- Knowledge of ERP systems and processes (IFS is preferred, but open to other ERPs).- Experience managing the release of ERP services.- Experience with service delivery tools, such as IT service management (ITSM) software and monitoring tools (ServiceNow is valued).- Experience with release management tools, such as DevOps, GitLab, and Jira.- Good project management skills.- Understanding of service delivery processes, including SLAs, service catalogs, and escalation processes.- Understanding of software development lifecycle methodologies (Agile and Waterfall).- English communication skills (intermediate level B2 is a mandatory requirement, interviews will be in English).Principais Benefícios- Direct contract (contrato sem termo), health and life insurance, meal allowance of 9€/work day, annual bonus up to 8% (company results and individual performance) + 40€ / month transportation + pension plan.
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