Are you passionate about solving problems?
As part of our team, you will:
Validating and auditing customer network architecture and current configurationPreparing configuration designs and scripts based on the official documentation and standardsPlanning and preparing migration plansCreating site survey forms for the field engineers and validating the results of the site survey based on the agreed standardsCreating and modifying rack layouts, physical schematics and updating floor plansBuilding work packs (instructions and implementation plans) for the field engineers for on-site activitiesExecuting transmission testingTroubleshooting and solving network issuesUpdating databases and systems, preparing documentation and reports required by the customerEnsuring efficient communication regarding the executed activitiesProviding inputs to the PMO Reporting teamActing as primary point of technical contact throughout the order processMaintaining a customer-oriented manner and professional relationship with customers, service organization and internal teamsSupporting other Team Leader's and Senior Management's ad hoc requestsHOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN
• Able to perform all standard and limited non-standard tasks individually or as part of a team.
• Can solve problems using well-known information sources.
• Rapidly learns new tasks and understands new information relevant to own job.
• Owns and manages KPI delivery to exceed contractual requirements.
• Implementations of new features / Customer Delivery (CD) / system upgrades as per Care / customer requirements.
• Acceptance test of network elements.
• Supports project managers with delivery of new network elements and sites.
KEY SKILLS AND EXPERIENCEYou have:
Bachelor or master's degree in Electrical Telecommunications Engineering or similar;Fluent English both oral and written (mandatory), Spanish it's a plus;Good knowledge of Microsoft tools;Client focused and oriented for continuous improvement.It would be nice if you also had:
CCNA or CCNP CertificationJNCIA or JNCIP CertificationKnowledge of programming languages like VB Script, PHP, Bash ScriptAbout UsCome create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks.
Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
What we offerNokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:
One of the World's Most Ethical Companies by EthisphereGender-Equality Index by BloombergWorkplace Pride Global BenchmarkAt Nokia, we act inclusively and respect the uniqueness of people.
Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
Job InfoJob Category Customer ServicesPosting Date 10/14/2024, 08:27 AM
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