Investigator For A Mobility App (French Speaker)

Your responsibilities and impact as an Investigator will be:


During the investigation, make outbound calls to collect evidence of complaints from drivers and customers.


Evaluate and sort highly sensitive content uploaded by users based on client-defined criteria.


Verify that the content received by internal systems or users adheres to the client's community guidelines.


Escalate any urgent matters to your supervisor following established protocols.


Review content (videos, images, text, and audio) in accordance with policies.


Able to provide services on a 24/7 shift rotation.


Skills, qualifications, and interests you need to succeed in this role:


EU Citizenship or valid work permit/residency card mandatory


You have a fluent level of French and a good level of English (B2 minimum).


You are looking for a job opportunity abroad.


You are motivated and committed to your work.


You have excellent communication and listening skills.


You are a team player and willing to work with many other nationalities.


What's in it for you?


Type of contract: a long-term fixed-term contract, renewable every year.


Working hours: full time (40h/week) on rotating shifts; 24/7.


Salary conditions:


Including free accommodation (shared flat, all bills included): 910€ gross/month.


Excluding accommodation: 1240€ gross/month.




For international candidates:


Reimbursement of your initial flight expenses after 9 months.


Airport pick-up.


Yearly two-way flight ticket back to your home country (within the EU).


Help in paperwork, opening a bank account, etc. upon your arrival.




Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.


Real career opportunities in different career paths.


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