col-wideJob Description:
Our Vision.
SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.
Our Profile.
We design, build, install and operate offshore floating facilities for the offshore energy industry. As a leading technology provider, we put our marine expertise at the service of a responsible energy transition by reducing emissions from fossil fuel production, while developing cleaner solutions for renewable energy sources. More than 7,000 SBMers worldwide are committed to sharing their experience to deliver safe, sustainable and affordable energy from the oceans for generations to come. Together, we are driving progress forward in a
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ROLE PURPOSE
The IT Release Manager will be responsible for managing the release of software updates, upgrades, and patches across all environments, including production.
He / She will have a strong understanding of software development lifecycle methodologies and be able to manage multiple projects simultaneously.
ROLE CONTRIBUTION
Manage the software release process from planning to deployment
Chairman of the Change Advisory Board
Coordinate with IFS Solution teams to schedule release dates and ensure that all release activities are completed on time
Develop and maintain release schedules and calendars
Ensure that releases are compliant with applicable policies, regulations, and standards
Ensure that any new releases can be technically maintained overtime
Identify and mitigate potential release-related risks
Develop and maintain release-related documentation, such as release notes and user guides
Collaborate with the change management team to ensure that changes are properly documented and communicated to stakeholders
Communicate release status and updates to relevant stakeholders
Continuously evaluate and improve the release process to increase efficiency and effectiveness
JOB REQUIREMENTS
Excellent communication in English both verbal and written
Able to work effectively with a wide range of teams (including external partners)
Ability to work in a fast-paced environment and manage multiple projects simultaneously
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Using compelling arguments to gain the support and commitment of others.
Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Rebounding from setbacks and adversity when facing difficult situations
Strong analytical and problem-solving skills
Technical Competencies
Excellent ITIL knowledge (ITIL certification is preferred)
Proven experience managing the release of ERP services (IFS is preferred)
Knowledge of ERP systems and processes (IFS is preferred)
Experience with service delivery tools, such as IT service management (ITSM) software and monitoring tools (ServiceNow is preferred)
Strong experience with release management tools, such as DevOps, GitLab, and Jira
Strong understanding of software development lifecycle methodologies, such as Agile and Waterfall (Certification is preferred)
Strong understanding of service delivery processes, including SLAs, service catalogs, and escalation processes
Strong project management, organizational, and communication skills
