Health Manager French Speaker
Lisboa
Lisboa, Lisboa, PortugalLocation: Lisbon, Portugal
Schedule: Monday to Friday, 9:00 AM - 5:00 PM
Base Salary: 1,100 gross per month (14 monthly payments)
Performance Bonus: 4% of the annual base salary
Role OverviewAs a Health Manager in our Lisbon office, you will act as the main point of contact for policyholders and healthcare professionals, ensuring quality support and service delivery. This is an onsite role, and client interviews are conducted at our Lisbon office.
Key ResponsibilitiesProvide assistance and advice to policyholders through phone, email, or mail, and manage benefit settlements.Maintain customer satisfaction by delivering accurate and efficient responses while meeting performance benchmarks.Guide clients on insurance coverage, manage contracts, and oversee premium payments.Handle reimbursements, quotes, and updates to contracts or administrative details.Collaborate with healthcare professionals to address inquiries and provide timely solutions.RequirementsEducation: Bachelor's degree or equivalent (Bac +2); previous insurance experience is a plus but not required.Strong interpersonal and teamwork skills.Customer-focused, with excellent listening and problem-solving abilities.Highly organized, detail-oriented, and able to manage tasks effectively.Energetic, motivated, and driven.Language Proficiency: Fluency in French and English.BenefitsComprehensive training and continuous support to ensure your success.A positive, team-oriented work environment with opportunities for career advancement.Join a growing company at the forefront of the insurance industry.Hiring Process: Application review stageOnsite office interview in French with the clientDocuments AcceptedEU PassportResidence CardCertificate of ProtectionThe client does not accept "Manifestação de Interesse;" only a valid work permit or residence visa will be considered.
Open Joining Date: 13/01/25
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