Sword Health is on a mission to free two billion people from pain as the world's first and only end-to-end platform to predict, prevent and treat pain. With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures. Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we've also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we're looking for individuals with passion, commitment, and energy to help us scale our impact. Joining Sword Health means committing to a set of core values, chief amongst them to "do it for the patients" every day, and to always "deliver more than expected" on behalf of our members and clients. This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all. The Growth Operations Lead will be part of the B2B growth department leadership team and will: Lead and optimize the demand pipeline generation process, ensuring a clear understanding of lead sources, channel performance, and overall funnel efficiency; Track and analyze the performance of lead enrichment and nurturing strategies, providing insights to optimize lead quality and pipeline velocity; Serve as the go-to expert for analyzing campaign performance, understanding lead generation impact, and improving funnel conversion rates; Oversee project management across the department, ensuring alignment, organization, and flawless execution of all growth initiatives.
\n What you'll be doing:Build and maintain a robust demand generation pipeline, ensuring seamless tracking of leads from acquisition to conversion;Develop detailed reporting and dashboards to monitor funnel performance, lead generation sources, and pipeline velocity across all channels;Collaborate with other teams to ensure accurate tracking of acquisition & nurturing campaigns and provide actionable insights to improve their effectiveness;Drive cross-departmental project management, ensuring alignment, prioritization, and timely execution of initiatives. What you need to have:7-10 years of experience in operations, growth, or analytics roles, ideally within a fast-paced B2B environment;Strong expertise in pipeline management, lead tracking, and reporting, with a proven ability to deliver actionable insights;Hands-on experience managing multiple tools and systems to ensure data accuracy and operational efficiency;Analytical mindset with strong problem-solving skills, capable of synthesizing data into clear, actionable strategies. What we would love to see:A passion for operational excellence and continuous process improvement;Experience managing a team, with a track record of fostering collaboration and high performance;Familiarity with lead enrichment and nurturing workflows, ensuring seamless tracking and insights;An entrepreneurial mindset, with a proactive approach to problem-solving and process innovation. To ensure you feel good solving a big Human problem, we offer:A stimulating, fast-paced environment with lots of room for creativity;A bright future at a promising high-tech startup company;Career development and growth, with a competitive salary;The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;A stimulating environment with room for creativity;A flexible environment where you can control your hours (remotely) with unlimited vacation;Access to our health and well-being program (digital therapist sessions);Remote or Hybrid work policy.
\nPortugal - Sword Benefits & Perks: • Health, dental and vision insurance • Meal allowance • Equity shares • Remote work allowance • Flexible working hours • Work from home • Unlimited vacation • Snacks and beverages • English class • Unlimited access to our Learning Platform Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal. Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.