Job Title: Guardian of Online Safety: Content Moderator (German C1 & English B2) Location: POP - Porto Office Park, Porto, Portugal
Company: Our BPO Partner Company, Supporting a Leading Social Media Platform
Contract Type: Permanent, Full-Time (On-Site)
Start Date: 21 November 2024
Join the Digital Safety Frontier! Are you a fluent German speaker (C1) with a knack for English (B2)? Do you have a passion for creating a safe and enjoyable online community? We are on the lookout for dedicated Content Moderators who are ready to take on the challenge of monitoring and moderating content for a global social media giant. Your role will be pivotal in ensuring that the digital space adheres to community guidelines, fostering a safe environment for users worldwide.
Your Mission: What You`ll Do As a Content Moderator, you will dive into a fast-paced team dedicated to quality and compliance. Here`s what your day-to-day will involve:
Content Review: Meticulously monitor, evaluate, and moderate user-generated content including videos, posts, and images to align with the platform's community standards.Tackling Sensitive Issues: Approach flagged content with professionalism and empathy, making decisions that prioritize user safety and uphold community standards.Quality Assurance: Consistently meet and exceed Key Performance Indicators (KPIs), ensuring that accuracy and quality remain your top priorities.Data Protection: Protect user information and adhere to strict data privacy guidelines set by our client. What You Bring to the Role Language Skills: Fluency in German (C1) and proficiency in English (B2) are essential for effective content review and team collaboration.Eye for Detail: A keen sense for spotting inconsistencies and ensuring adherence to content guidelines.Tech-Savvy: Comfortable navigating computer systems and quick to adapt to new tools in a dynamic work environment.Professionalism: A resilient, team-oriented approach, especially when engaging with challenging or sensitive content. Preferred: An associate degree in a related field, along with 612 months of experience in customer service or content moderation.
Whats in It for You? Base Salary: 950 per month, paid 14 times a year.Language Bonus: 450 per month for your language proficiency in German.Meal Allowance: 1,837 annually (net).Relocation Package: Flight ticket and three weeks of accommodation to ease your transition to Porto. Your Schedule: Rotative Shifts (24/7) Be ready to embrace a flexible work schedule, with two days off per week:
Morning Shift: 07:00 - 16:00Afternoon Shift: 14:00 - 23:00Night Shift: 22:30 - 07:30 Please note: This is an on-site role, requiring your full-time presence at the Porto office. Are You Ready to Make an Impact? Join a team dedicated to enhancing online safety and fostering a supportive community on one of the worlds most popular social media platforms. Your efforts will contribute to a safer digital environment for millions of users.
Apply now to embark on this exciting journey!