At Zendesk, we are champions of customer service, and we are looking for an exceptional Sales Enablement Manager to join our team in Lisbon, Portugal to own the development and deployment of Zendesk's first "Sales Academy" Program. As a Sales Enablement Manager, you will play a crucial role in empowering our sales team to deliver flawless customer experiences and drive revenue growth.
Responsibilities:
Own the development and deployment of Zendesk's first "Sales Academy" Program
Collaborate with cross-functional teams to develop sales training materials, playbooks, and tools
Collaborate with outside vendors (when necessary) to create and run vendor led programs
Conduct training sessions to equip sales representatives with the skills and knowledge necessary to compete in the market
Regularly assess the effectiveness of sales enablement initiatives and make data-driven recommendations for improvement
Partner with sales leadership to identify skill gaps and develop targeted training solutions
Stay informed about the latest developments and effective strategies in sales enablement.
Requirements:
Proven experience in sales enablement or a related field
Experience working with, or implementing, a Sales Academy Program
Strong understanding of sales processes and methodologies
Excellent communication and presentation skills
Ability to collaborate effectively with cross-functional teams
Highly organized and attentive to detail
Ambitious and self-motivated
Bachelor's degree in business, marketing, or a related field, or equivalent experience
If you are passionate about driving sales excellence and want to be part of a world-class organization, then we want to hear from you. Join us at Zendesk and together we will shape the future of customer service. Apply now!
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