Company Description Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.
Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with 'The Verandah', our Global Cuisine restaurant and 'By The Blue', our poolside RestoBar which offers inspired Indian cuisine.
Job Description To provide clean, hygienic, comfortable and hazard free areas in the hotel, achieving maximum guest satisfaction and organizational profitability, while maintaining impeccable housekeeping standards in all areas of the hotel.
Responsible for the usage of all departmental master keys and other keys to ensure safety and security for guests and hotel property.
Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained consistently to provide the highest level of guest satisfaction.
Remain alert, courteous and helpful to guests and co-workers at all times.
Responsible for cleaning the room, public areas, Executive Office, and other duties as assigned.
Any matter which may affect the interests of Grand Mercure Bangalore should be brought to the attention of the Management.
Establish and maintain seamless coordination and cooperation with all departments of the hotel to ensure maximum productivity, morale, and guest service.
Interact with guests and hotel personnel in an efficient and friendly manner.
Provide effective support to the team to enable them to deliver a range of efficient services.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Provide a high level of service standards.
Qualifications Diploma / Degree in Hotel Management or any other equivalent qualification.
Additional Information Minimum of 0-1 years of Experience.
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