German Technical Support Advisor - Fully Remote

We are offering a great work experience for a role as a Technical Support Advisor.
Why a Technical Support Advisor role is great for your professional and personal development:

Live in Portugal, work remote
Represent the world's largest software manufacturer
Fast-track career development opportunity

How a day-to-day will look like:

Advice and support for corporate customers (SMBs) and partner companies on technical questions
Contact by telephone (inbound and outbound), as well as in writing by email, in German and in English
Solving technical problems in contact with IT administrators, IT managers and other employees of the partner companies
Identifying relevant processes and forwarding corresponding feedback to other teams

Requirements
What do you need to be successful at this job?

Language Maestro: Fluent in German, good English
Tech Expert: 1 year of technical support or system administrator experience
Customer Charmer: Experience is a bonus
Communication: Virtuoso
Empathy Expert

Benefits
By joining this role, this is what you can expect:

Live in Portugal and work remote
Skyrock Growth with a 12-month renewable contract
Portuguese Extra Delights: Meal vouchers, 2 extra salaries
Guardians of Wellness: Private health insurance after 6 months

Job Type: Full-time
Pay: 18,500.00€ - 20,500.00€ per year
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