German Team Leader - Lisbon

Adecco Portugal is currently searching and hiring German and English speakers for a role of German Team Leader for its international telecommunications client, based in Lisbon.
Funções As a Team Leader your main tasks will be:

Management, support, organization, and further development of the assigned team
Management of approximately 8 to 10 employees
Constant monitoring of team performance and achievement of annual objectives
Regular coaching / feedback of individual team members (motivation training) and guarantee of employee process know-how
Discussions on performance and objectives with each employee
Guarantee quality and quantity standards within the team
HR Responsibilities: time and Absence management, involvement in recruiting process
Coordination of customer requests in respective internal departments and responsibility for service and process improvement measures
Optimization of existing processes
Requisitos Languages: German native / English;
Specialized sales training or equivalent;
Experience in team management of a call center team;
A strong service mentality and customer orientation;
Excellent knowledge of PC- / MS-Office;
Great motivation;
Determination;
Strong initiative and implementation;
Enthusiasm and positivism;
Oferta We offer:

1530€ gross base salary + 8,23€ Meal Allowance + Monthly Performance Bonus + Flex Work Allowance;
Direct Contract with the Client;
MON - SAT (7am-9pm rotative);
100% at the office - Lisbon.
If your experience and expectations meet the requirements, do not hesitate to apply.
Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.

#J-18808-Ljbffr