German Speaking Technical Support Agent For Microsoft - Remote In Portugal

We are looking for highly tech-skilled German speakers to work for a reputable brand such as Microsoft. This is a great opportunity to put into practise your IT skills as well as continuing your career development with one of the top brands within the industry!

Responsibilities :

Advice and support for Microsoft corporate customers (SMBs) and Microsoft partner companies on technical questions

Contact by telephone (inbound and outbound), as well as in writing by email, in German and in English

Solving technical problems in contact with IT administrators, IT managers and other employees of the partner companies

Identifying relevant processes and forwarding corresponding feedback to other teams

The subject of the technical inquiries is, among other things, related to software such as Intune, Teams, Sharepoint or Office 365, as well as system administration.

Requirements

Native level of German, fluent level of English.

Minimum one year of experience in technical support or as a system administrator.

Great communication skills.

Ability to work with deadlines and under pressure.

Good team player.

Benefits

Attractive salary

200 euros productivity bonus.

Private health insurance.

Working remotely from anywhere in Portugal (mainland)

#J-18808-Ljbffr