German-speaking Hotel Booking & Sales Expert for IHG in Lisbon Join our team in Lisbon as a Hotel Booking & Sales Expert for IHG, one of the world's most prestigious hotel brands.
This is an incredible opportunity to work in a multinational environment, offering unique travel experiences to guests and driving revenue for hotel partners.
Hotel Booking & Sales Expert in Lisbon Are you ready to take on this dynamic role and bring your creativity and market insight to a globally recognized company?
Your Profile - Proficient in German and English - High School Diploma or higher (preferred) - Experience in the hotel/travel industry (desired) - Previous experience in a call center, ideally in sales and/or customer service - Strong communication skills and social intelligence - Proficient in web navigation and adaptable to technological changes ? Your Responsibilities - Providing voice reservation services and customer contacts via phone - Matching IHG products with guest needs for revenue generation and brand loyalty - Ensuring a seamless customer experience using various tools and information - Assisting guests with pre, in, and post-travel concerns - Seeking continuous improvement in personal and team performance - Contributing positively to team motivation and goal achievement Benefits Relocation Package: - Accommodation - Airport pick-up and administrative assistance with your registration in Portugal - Reimbursement of your initial flight expenses - Stable career opportunity in a leading multinational company - Comprehensive training and integration phase - Inclusive and respectful work environment - Diverse career progression opportunities - Emphasis on work-life balance - Private Health Insurance from day one - Annual complimentary return flight to home country (within Europe) - Access to organized sports activities and events Embark on a rewarding journey with IHG in Lisbon, a city celebrated for its rich culture and vibrant lifestyle.
If you're passionate about providing exceptional customer service and eager to thrive in a diverse, multinational setting, apply now!