German Customer Support Agent - Remote Job

Are you fluent in German and also passionate about tourism? Would you like to work remotely with a global leader in the tourism market? If so, this is the opportunity for you!You'll join a dynamic team remotely, from your home, to help German customers with all their tourism-related inquiries, like hotel reservations, destinations, and more! With your communication skills and love for the tourism market, you'll ensure our clients have their best vacation experience ever!ResponsibilitiesWe are looking for people with a passion for tourism and a multicultural attitude, to provide support for the German market, working remotely from home. You'll be responsible for helping customers have the best possible travel experience, assisting them with reservations, touristic attractions, hotels, and anything else related to tourism. You'll be the link between the company and the customers, so your empathy and great communication skills will be the difference to carve a great relationship with our clients. We count on your great ethics to work remotely and ensure a high-quality support level for our customers.RequirementsGerman native or fluent speaker (mandatory);English fluent speaker, advanced level;Available to work full-time;Passion for working with tourism;Excellent customer care skills;Excellent communication and negotiation skills and telephone manners;Broadband fiber optic internet connection (mandatory);Calm and noise-free environment for homeworking.BenefitsYou can work from home or from our offices located in Porto;A salary package of €1432 (salary + meal allowance + bonus);Rotating schedules and days off, between 8:00 am and 7:00 pm;
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