German Customer Advisor for Financial Services - Portugal
Do you want to offer solutions to customers with financial and credit card services? Are you German native or fluent with strong communication skills?
Looking to make your career abroad in a multicultural environment?
So we have the perfect opportunity for you! Your future project: join our German Customer Support team.
Our client is a worldwide renowned American financial company and one of the most respected brands around the world.
As a customer service specialist in this project, your daily responsibilities will include:
Offer solutions to customers that need assistance with financial and credit card servicesProvide customer service through phone communicationEnrich customer experience by listening attentively to their needs and concerns, aiming for first call resolution when possibleBuild meaningful relationships, answering customers' questions in a courteous, friendly, and professional mannerMeet and exceed quality goals, compliance regulations, and productivity targetsTo succeed in the role, you will need to have:
Native level of German (C2)Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skillsAnalytical and problem-solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to PortugalBenefits: Signing bonusRelocation packageCompetitive wagesPaid professional trainingPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceGo further with FoundeverWe believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career.
Apply today!
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