German Advisor For Action Cameras - Lisbon, Portugal

Come and work with us.


How about to work in a support team focused on the sporting and adventurous public?Are youGermannative or fluent with strongEnglishcommunication skills?Looking to make your career in a multicultural environment in sunny and happyLisbon?So we have the perfect opportunity for you!
Your future project: join ourGerman Customer Supportteam.
Ourclientproduces action cameras, often used in extreme-action videography and part of the connected sports movement, considered one of the "Top 10 Best Brand Channels on Youtube".
As a customer service specialist in this project, your daily responsibilities will include:

Providing technical support for a renowned technology company, notorious for their action cameras, drones, apps and video editing software
Offering solutions for customers demands by identifying and troubleshooting with the available resources
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed our service quality goals, compliance regulations and productivity targets
Create amazing experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

Native or proficient level ofGerman (C2)
Advanced level of English (at least C1) both verbal and written
Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
High-speed internet access and appropriate conditions for remote work
Must hold EU citizenship or valid work permit for Portugal
Be a local candidate or willing to relocate to sunny Lisbon, Portugal





Benefits.



Signing bonus
Relocation package
Competitive wages
Paid professional training
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Growth opportunities through various development programs
Fun and engaging company-wide initiatives, including our EverBetter wellness program
Job stability
Life-long skills and experience
Excellent work culture





Go further with Foundever


We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!




Watch this video to get a sneak peak of the job in action

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