Your responsibilities and impact as a Customer Service Agent will be:Operating an excellent customer managementBeing the point of contact of users and help them have a great gaming experience via phone, email or social mediaProviding assistance with specific questions about the productConsulting for the purchase of gamer-related productsSkills, qualifications and interests you need to succeed in this role:A native level of German and a good level of EnglishEnthusiasm about gaming and affinity for technologyKnowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Lisbon for an international career and life experienceHaving a valid Portuguese work permit (required).What's in it for you?Type of contract: yearly or 6 month contract, renewableWorking hours: full time or part time options on rotating shifts (depending on the project)Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 950€ - 1.000€ gross/month (based on level of experience)Excluding accommodation: 1.300 - 1.400€ gross/month (based on level of experience)For international candidates:Reimbursement of your initial flightAirport pick upYearly two-way flight ticket back to your home country (within the EU)Help in paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sport activities and social events organized by the companyReal career opportunities in different career pathsYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!