French Technical Support Specialist - Lisbon

Role Description

This is a full-time on-site role for a Technical Support Specialist.

The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.

The Technical Support Specialist would also collaborate with other support team members to provide exceptional customer service.

REQUIREMENTS

Technical Support and Troubleshooting skills

Analytical Skills

Customer Support and Customer Satisfaction skills

Excellent written and verbal communication skills

Ability to work effectively in a team environment

Bachelor's degree in Information Technology or related field

2/3 years of professional experience providing L2 support

Experience with CRM tools and customer support software is a plus

Native in French (mandatory)

Fluent in English (mandatory)

To apply please use the link and code below:

Link: https://apps.grupokonecta.com/KGC/temp-candidato-cwp-wb9-j3s

Code: k94-kwl

Benefits:

Cartão/Ticket refeição

Descontos comerciais

Work Schedule:

De segunda à sexta-feira

Turno de 8 horas

Supplementary Compensation:

Décimo terceiro salário

Subsídio de Natal

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