French-Speaking Technical Advisor On Smart Lighting

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French-speaking Tech Advisor in Lisbon
Are you a French speaker, and you want to develop your career in a leading lighting company based in Lisbon? We offer you an exciting position with great benefits and career opportunities in sunny Portugal.
French Tech Customer Support via Voice, Email, and Chat
We are looking for French speakers to provide high-quality technical support via different channels. If that sounds interesting, read on and apply!
About the Company:
This is a leading LED and high-end manufacturing company with 25 years of experience. Its products are a smart lighting system that will forever change the way customers experience light. This company is the top choice for architects, engineers, and lighting fans.
Your Profile:

You are fluent in French, and you are proficient in English (from B2).
You are able to work in a rotating shift schedule from Monday to Friday from 7 am to 7 pm.

Your Responsibilities:

Assist users with pre-sales, general inquiries, and technical support issues via phone, email, or chat.
Provide high-quality customer service at all times.
Document relevant case information.
Adapt to the brand's voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, e-commerce reviews) channels.

Benefits:

Permanent contract (3 months trial period).
Signing bonus (€2000).
Full-time position.
Competitive salary (14 monthly payments per year).
Performance Bonus.
Private Health Insurance (After 6 months).
Gain technical knowledge thanks to initial training.
Work in a modern office and join an international team.
Possibility to work from home (if you are below Coimbra until Algarve).
If you come from abroad, your relocation will be organized by the employer, including the refund of the initial flight expenses, accommodation, and much more!

Are you proactive, self-motivated, and a great team player? Join a young and multicultural team in Lisbon, a cosmopolitan and sustainable city, rich in culture, history, and diversity is waiting for you!
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