Description
Location: Lisbon, PortugalRole: French speaking Digital Solutions SpecialistSalary: basic gross p/m Euro 890 (paid 14 x per year) + Euro 90 gross p/m fixed language bonus and 7.23 net Euro per working day food voucher and 20 Euro transport allowanceWorking hrs: 40 hrs p/week rotational between Monday to Friday between 6am-10pmRelocation package: flight reimbursement at the end of the 6th month of contract - up to 400€ plus room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from your salary) The CompanyOur client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub in the beautiful capital city in Lisbon, they are looking to recruit French speaking Digital Solution Specialists. The RoleAs a Digital Solution Specialist you will be working for a cloud-based development platform. It's your responsibility to deliver outstanding customer support through chat, email, and phone communication. Your daily tasks could involve: Resolve user issues by providing clear guidance and effective solutions. Assist users in understanding and utilizing platform features to maximize the potential of their websites. Collaborate with product and development teams to address and resolve advanced technical challenges. Maintain current knowledge of platform updates and new features to ensure accurate and relevant support. Gather and communicate user feedback to contribute to enhancing the overall user experience.
Requirements
Requirements Fluent French and EnglishPrevious Customer Support experience desiredExcellent communication skillsAbility to multi-task and attention to details
Offer
Salary and benefitsCompetitive monthly gross salary of basic gross p/m Euro 890 plus gross fixed language bonus of 90 euro p/m plus net per working day 7.23 Euro food voucher. Transport allowance of 20 EUR p/m is given. Fully paid training is provided. Excellent career opportunities. Free health insurance after 6 months in service. An excellent relo package is provided: flight reimbursement at the end of the 6th month of contract - up to 400€ plus room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from your salary) About TalingualAs a job-seeker you can benefit from Talingual's extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way.
Conocimientos:Customer Service, Good Problem Solving, Administration