French-Speaking Customer Advisor For A Telecom Company

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our client's team as a French-Speaking Customer Advisor for a telecommunication company in Porto (onsite) and help in delivering outstanding support to their valued customers. Key Responsibilities: Assist Customers Across Various Channels: Respond to customer inquiries related to subscriptions, billing, technical troubleshooting, and other topics via phone and other communication platforms. Receive Incoming Calls: Handle incoming calls from customers with professionalism and efficiency. Welcome and Advise Customers: Provide a warm welcome to our customers and offer expert advice to address their needs. Offer Personalized Solutions: Tailor solutions to each customer's unique situation, ensuring a high level of satisfaction with every interaction. Embrace the Company's Culture: Live and promote the company's values and culture, contributing to a positive work environment and sharing this spirit with your colleagues daily. Working Hours: Monday to Saturday, rotating shifts between 7am and 7pm, onsite at client's centrally located office in Porto. Requirements: No previous experience required. Proficiency in French (C2 and higher, spoken and written) is essential. For non-EU candidates, the possession of a valid residence permit of Expression of Interest is obligatory. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work in a team-oriented environment. Flexibility to work rotating shifts, including weekends. Join us and be a part of a team that is dedicated to providing top-notch customer service! Apply now and embark on a rewarding career journey with us! #J-18808-Ljbffr