Are you fluent in French and looking for an opportunity to make a real impact?
Join our team in Porto, where you'll be part of a leading telecommunications project that values your skills and dedication.
If you're ready to provide exceptional customer service and grow your career, we want to hear from you.
Position Overview: As a Customer Care Representative, you will be responsible for assisting customers with a wide range of inquiries.
Whether it's subscription details, billing issues, or technical support, your role will be to deliver clear and effective solutions that enhance the overall customer experience.
Key Responsibilities: Customer Support: Manage incoming calls, providing customers with accurate information and resolving their issues with a friendly and professional attitude.
Solution Delivery: Offer tailored solutions to address various customer concerns, ensuring that each interaction is handled with care and precision.
Team Collaboration: Contribute to a positive team atmosphere by embracing the company's culture and working closely with your colleagues.
Requirements: Language Proficiency: Must be a native French speaker or possess a C2 level of fluency.
Experience: No prior experience required; we value enthusiasm, a customer-first mindset, and the willingness to learn.
Eligibility: Candidates must hold a valid EU ID or residence card.
Work Details: Location: This is an on-site position at our Porto office.
Schedule: Rotating shifts from Monday to Saturday, with working hours between 7 am and 7 pm.
Start Date: We are looking for candidates who can begin in September.
Why Work With Us?
This role offers the chance to be part of a renowned telecommunications company that places a high priority on customer satisfaction.
You'll benefit from comprehensive training, enjoy a supportive work environment, and have opportunities for career progression.
If you're ready to take the next step in your career and make a difference, apply now and join our team in Porto!