French Customer Advisor For Financial Services

Description Come and work with us.Do you want to offer solutions to customers with financial and credit card services?Are you French native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you!Your future project: join our French Customer Support team.Our client is a worldwide renowned American financial company and one of the most respected brands around the world. As a customer service specialist in this project, your daily responsibilities will include:Offer solutions to customers that need assistance with financial and credit card servicesProvide customer service through phone communicationEnrich customer experience by listening attentively to their needs and concerns, aiming for first call resolution when possibleBuild meaningful relationships, answering customers questions in a courteous, friendly, and professional mannerMeet and exceed quality goals, compliance regulations and productivity targets To succeed in the role, you will need to have:Native or proficient level of French (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, Portugal Benefits.Signing bonusRelocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work culture Go further with Foundever We believe in memorable associate experiences.
Here, you can improve your quality of life and grow your career. This job vacancy is currently filled, but please apply now, and we will contact you for future opportunities.