FR: Service client français : Application Benefit Cards / Braga /PT: Apoio ao Cliente Francês: App Benefit Cards/ Braga /C'est un projet français monolingue – l'anglais n'est pas nécessaire !We offer efficient and fast remote recruitment processIt's office based position in our modern office in Braga!It is great possibility to get good money throughout the year in Portugal!Working schedule time frames : Monday-Friday : 08:00-17:00 ( 8h/day, 40h/week, 5 days/week) with weekends off !We do NOT require previous experience , we will teach you everythingOur client is a French company that offers solutions related to employee benefits and digital vouchers. Swile provides a digital platform that allows companies to offer benefits to their employees in the form of meal vouchers, gift cards, and other perks.Employees can use the app to manage their benefits, check their balances, and make payments using the digital vouchers.You will ensure a warm and professional contact with clients.You will deliver excellent standards of service and maintain a high level of customer satisfaction while achieving your professional purpose and contributing to the company's future success.As a Customer Support you will:Respond to user inquiries and questions regarding the app's functionality, benefits, account management etc.Provide clear and helpful assistance to ensure a positive customer experienceAssist users in resolving issues they might encounter while using the app : account access, app functionality, payment processing or credit managementCollect feedback from users regarding their experience with the app. Listen to suggestions, concerns, and ideas for improvement, and relay this feedback to the appropriate teamsWhat do we expect:Fluency in French (min. C2 level)You live in Braga and you are ready to work in our officeAbility to communicate clearly and effectivelyYou are looking for adventure in fast growing, international companyWe do NOT require previous experience, we will teach you everythingWhat do we offer?Complete online hiring process regulatedCompetitive salary and remuneration system (incl. meal allowance):** 785€ gross x 14 months,** up to 140€ gross performance bonus (x12 months),** 6,83€ NET/day meal voucher – given as a pre-paid cardThe annual yearly salary with bonuses can be from 10990€ up to 12670€Fixed term, renewable full time employment contract for 12 months (according to the Portuguese law)It's office based position in our modern office in Braga!Attractive working hours: Monday to Friday (8:00-17:00) – 8h/day, 40h/ week with weekends offA Bring a Friend Program with attractive incentivesPrivate Health Insurance from day 1Personal and career development programs and mentoring to develop skillsPossibility to participate in a growing multicultural ProjectBenefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!EU citizenship or a residence permit in Portugal is mandatoryAre you interested in a new adventure?Then apply with your CV, we look forward to you !Problems with the application using the form? File too big? –Send your CV via email to ******* By applying for this offer, you agree to our Privacy Policy and consent to the processing of your personal data and sharing it with the client offering this# assistente administrativo; apoio ao cliente; vagas emprego; atendimento ao cliente; assistente apoio cliente; operador de call center; companhias aéreas, francês, Swile, aplicativo de benefícios, benefícios para funcionários, cartão inteligente, cartão refeição, cartão voucher, application d'avantages sociaux, avantages sociaux, carte à puce, carte de repas, carte de bon d'achatTagged as: Jobs in Portugal#J-18808-Ljbffr
