Acolad is an international leader in language and content solutions, services, and technologies. Represented by the brands Acolad, Livewords, TextMaster, and Ubiqus, our group operates across 25 countries with a dynamic network of over 2,500 internal experts and more than 20,000 external linguists.
At Acolad, every position plays a crucial role in our global growth. Our success is built on the success of our people, and joining our team is a unique opportunity to thrive in a collaborative global environment that promotes talent, innovation, and creativity. We are constantly seeking new talent (like you!) to support our mission of driving growth and innovation across some of the world's most respected brands.
We are looking for a Bilingual Finance Officer (French/English) to join our dynamic and international team located in Lisbon Hub. This key role combines financial responsibilities with a strong customer relationship component. You will play a crucial role in managing customer accounts, debt collection, payment processing, and collaboration with internal and external teams.
Main Responsibilities
Customer Account Management Perform payment reconciliation (matching payments to invoices) in the accounting system.
Regularly update customer accounts and resolve discrepancies.
Debt Collection Monitor payment deadlines and follow up with customers on overdue invoices.
Maintain respectful and professional relationships with clients to optimize collections.
Set up and monitor payment plans when necessary.
Customer Relationship Management Act as the main point of contact for all invoice and payment-related queries.
Respond promptly and effectively to customer inquiries.
Collaborate with the sales team to resolve disputes.
Financial Platforms and Tools Management Use dedicated platforms for invoicing, payment tracking, and collections.
Participate in the optimization of financial processes and tools.
Team Collaboration Work closely with local teams and France team.
Provide regular reports to N+1 based on France on outstanding receivables and collection actions.
Contribute to continuous improvement projects in financial processes.
Minimum Requirements
Education : Bachelor's degree in Accounting, Finance, or Business Administration, or equivalent experience.
Experience : Minimum of 2 years in a similar role (accounting, debt collection, or customer management).
Languages : Fluency in both French and English (spoken and written).
Technical Skills : Excellent proficiency in office tools (Office 365) and ERP systems.
Familiarity with collection tools.
Personal Skills : Strong interpersonal and customer service skills.
Highly organized, detail-oriented, and autonomous.
Team player with the ability to work in an international environment.
Benefits
Meal allowance
Health insurance
Transport allowance
Seniority days
Flexible Workplace
International environment with multicultural teams
Professional development and growth opportunities
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