Job Description:
It seems that the first impression is always the right one, so keep in mind that you are the first contact of our customers for Mama Restaurant & Rooftop. They must be in good hands with you.
You need to ensure all the functions of a personalized and warm telephone reception (or by email, according to the MAMA style!).
You are the best on the speed of response to requests received by mail.
You know how to highlight our restaurant as the best place for groups and events!
Take advantage of every contact opportunity to close a deal.
Of course, you apply the company's pricing policy and keep date statistics for other services.
Qualifications:
MADE FOR YOU? ONLY IF…
You are caring and friendly; you are full of kindness.
You have a sales mind – hunt down the business with everything you got!
Team Player: available, attentive, and responsive; your colleagues appreciate you. You manage everything from the 1st call to delivery to Operations Teams.
With a strong sense of communication, you have an impeccable level of speech.
With excellent interpersonal skills, you build relationships with regular customers. Your charm is your strong point!
You know how to manage pressure and stress; prioritizing tasks is second nature. Working against the clock is peanuts for you!
You speak fluent English; French is a PLUS.
You are organized and never let yourself be overwhelmed.
Your Plus Are:
People can hear your smile on the phone!
You already have experience in Managing Events & Pressure.
Recruitment Process:
We're sure you know the beat.
1st verse: We set up a first telephone interview with our Talent Team if your application moves to our rhythm.
Chorus: After the successful telephone interview, our General Manager will see you at Mama or in our offices! Be ready!
Last verse: Mama won't leave you wondering; you will have an answer from us whether it's a yes or no.
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