At Mama, we believe that our employees are our strongest asset. Whatever your role, we are all here to make the guest experience as memorable as possible.
Our mission is simple: to bring small moments of happiness to people.
In our Mama's, each one more original than the last, this uniqueness is reflected in the image of our talents which we recruit; we are committed to promoting good vibes and strong human values.
Our growth isn't just about opening new hotels. Our teams benefit from a strong culture that prides itself in internal development & international mobility. At Mama, it's not a question of diploma or years of experience.
Joining us is above all, a human adventure shaped in the very image of our founders, the Trigano family.
Our commitment to diversity and inclusion:
Mama is an inclusive company and our ambition is to recruit and promote diverse talents.
As the first contact for our customers at Mama Restaurant & Rooftop, you must ensure a personalized and warm telephone reception (or by email, according to the MAMA style!).
You will be responsible for:
Ensuring all functions of a personalized and warm telephone reception.Responding promptly to requests received by email.Highlighting our restaurant as the best place for groups and events.Closing deals during every contact opportunity.Applying the company's pricing policy and keeping up-to-date statistics for other services.We are looking for someone who is:
Caring and friendly, full of kindness.A sales-minded individual who hunts down business opportunities.A team player: available, attentive, and responsive; your colleagues appreciate you.Excellent in communication with an impeccable level of speech.Skilled in building relationships with regular customers; your charm is your strong point!Able to manage pressure and stress, prioritizing tasks effectively.Fluent in English; French is a PLUS.Organized and able to handle multiple tasks without being overwhelmed.YOUR PLUS ARE: People can hear your smile on the phone!You already have experience in managing events and working under pressure.RECRUITMENT PROCESS We're sure you know the beat:
1st verse: We set up a first telephone interview with our Talent Team if your application moves to our rhythm.Chorus: After the successful telephone interview, our General Manager will see you at Mama or in our offices! Be ready!Last verse: Mama won't leave you wondering; you will have an answer from us whether it's a yes or no.Please provide the following information:
First name *Last name *Email *Phone *Resume *. We accept .pdf, .doc, and .docx formats.* these questions are a must
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