Type of position: Full-time position Key languages: Fluent Dutch and English (B2) Sector: Customer Service / Technical support About our Client: Are you passionate about Customer Service? Would you like to work for the leading company in the Search Engine Industry? This company provides its clients with services and systems while ensuring top quality! If you speak native Dutch and would like to work in Lisbon, reach out to us! The Offer: Assist customers via telephone, email, and chat Offer technical assistance on the platform Apply the correct escalation process when necessary Be an active listener, always available to understand and ask clear questions to help the customer Identify, study, and propose the best solution to help the customer Provide good customer service, ensuring the customer is always satisfied once the interaction is finished Gather all relevant information into the system and deliver a high level of service Requirements: Excellent communication skills in Dutch and an intermediate level in English Experience in technical troubleshooting is a plus Genuine caregiver with a problem-solving mindset Able to multi-task, proactive, and good with time management Comfortable with phone calls, email writing, and social media Benefits: Salary package with performance bonuses Permanent contract with a 3-month trial period Apartment room provided Relocation flight reimbursement after 6 months Initial training and continuous learning opportunities The Process: Submit your application and don't forget to send an updated CV Get a call from our Recruitment Specialist Start your interview process Get selected Start your journey! Additional information: Employment type: Full-time #J-18808-Ljbffr