This on-site role offers the opportunity to join an innovative team while living in one of Europe's most beautiful cities. What You'll Be Doing As a Customer Support Representative, you will: Respond to incoming customer inquiries and provide expert support via phone, email, or chat. Troubleshoot and resolve customer issues, ensuring excellent service and satisfaction. Assist customers with product-related questions, providing clear, helpful solutions. Maintain a strong knowledge of products and services to offer accurate information. Keep customers informed about the status of their requests and follow up to ensure full resolution. What We're Looking For We're looking for passionate, solution-oriented individuals who enjoy helping others and thrive in a fast-paced environment. If you are a Dutch speaker with strong communication skills, we'd love to meet you! Requirements: Native or fluent Dutch, with a good command of English. Strong customer service and communication skills. Ability to troubleshoot and resolve issues in a timely manner. Previous experience in a customer service role is a plus, but not essential. A positive, can-do attitude and a passion for helping others. What's in it for you In this role, we offer benefits that support both your career and lifestyle: Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM). Competitive compensation: A good wage reflecting your experience and contributions. Central Lisbon location: Live and work in a city known for its culture, history, and stunning coastal views. Referral bonuses: Bring a friend along and earn rewards. Comprehensive training: Full paid training to help you succeed in your role. Career growth opportunities: Access to professional development programs. Experience the best version of you! This is your opportunity to develop in a supportive and dynamic environment. Whether you're starting your career in customer support or looking for the next step, this role is perfect for you. Take the leap! Apply today and take the first step toward becoming a Dutch Speaking Customer Support Representative in Lisbon, Portugal!